When you place an order with Golden Lady you are notified at the checkout as to whether your items are in stock. If any of the items you choose are not in stock we will charge you for the whole order and then advise the anticipated delivery dates.
This ensures that we do not store your credit and debit card details. We charge you at the checkout once, and with no records of your card details held, we cannot charge you again. This also ensures that stock is allocated and dispatched directly to you as soon as it becomes available.
All payments are processed via the secure PayPal system (you are not required to have a PayPal account to do this).
You are entitled to cancel reserved items at any time by phone or email. Please do not hesitate to contact us on: 0203 879 1425 or email us on: firstname.lastname@example.org and we will do our best to help you with your query.